Remote Work: A Tale of Two Temperaments – Introverts and Extroverts

Is working remotely really the introvert’s dream and the extrovert’s nightmare?

With so many people, nearly three years after the pandemic still working remotely, by choice, it might seem as if the statement above might well be true. Not for me, though. I consider myself an inveterate introvert, and I spend long hours working on my own, marketing my Camino de Santiago walking retreats, but I also need regular contact with friends and family to keep me grounded.

When I met my friend Hannah for coffee at our favourite bistro, I discovered I wasn’t the only one. According to Hannah, she had always felt out of place in the office. Open-plan desks, forced conversations about last night’s Netflix binge, and the dreaded “Happy Birthday” singalongs—none of it was her scene. So, when her company announced they were offering permanent remote work, she couldn’t sign up fast enough.

No more awkward coffee breaks. No more Karen from HR asking if she had “big plans for the weekend.”

The first week was everything she’d dreamed of. She woke up to birdsong instead of her alarm, brewed her own coffee instead of suffering through whatever tar-like concoction the office kitchen offered, and basked in the absence of small talk. She didn’t even mind that she spent half the day on Zoom. Turning her camera off and pretending to listen was far easier than surviving in-person brainstorming sessions.

By week two, cracks started to show.

Hannah, much to her own surprise, missed the routine of the commute. Now, her days started in a haze of endless sameness. Bedroom to laptop. Laptop to kitchen. Kitchen to couch. And back again.

The silence, once soothing, became oppressive. She noticed how loud her apartment was: the constant hum of the fridge, the neighbour’s dog barking, and the faint screech of tyres on the street. She tried to listen to music to fill the void, but it only made her more aware of how quiet her world had become.

By the end of the third week, Hannah realised she hadn’t seen or spoken to another human being fat-to-face for days. She appreciated the presence of her cat enormously, but although he talked a lot, he wasn’t always understandable. The realisation hit hard. She started lingering on Zoom calls just to hear voices, even if they were discussing budgets or quarterly KPIs.

She thought working remotely would free her, but instead, it felt like a cage she’d willingly locked herself into.

Desperate for connection, she started visiting a local coffee shop with her laptop. The hum of conversations, the hiss of the espresso machine—it all felt oddly comforting. She didn’t talk to anyone, of course, but being around people reminded her that she was still part of the world.

Eventually, she joined a coworking space. Just a couple of days a week, enough to strike a balance. Hannah wasn’t ready to give up her solitude entirely, but she’d learned a hard truth: isolation, even for an introvert, wasn’t as blissful as she thought it would be.

By the time her first day at the coworking space ended, she felt lighter, more human. And when a stranger in a striped shirt asked if the seat next to her was taken, Hannah did something she never thought she’d do.

She smiled and said, “Go for it.”

My own experience, mirrored by Hannah’s experience, made me think. I thought about Carl Jung said about Introverts vs. Extroverts: “… introversion and extroversion are the foundation of personality, the building blocks that influence the way we live, work and interact with others. Introverts are attracted to the inner world of ideas, thoughts and emotions, while extroverts are attracted to a vibrant social life and group activities.” That much is clear. But Carl Jung also said, “”There is no such thing as a pure introvert or a pure extrovert. Such a man would be condemned to spend his life in an asylum.” 

Seems to me that introversion and extroversion should be seen as a spectrum with introverts on one end, extroverts on another and ambiverts somewhere in the middle. Also, in certain situations, an introvert can respond like an extrovert, and vice versa. Sometimes, introverts need connection and extroverts need solitude.

So how does the existence of this spectrum influence our approach to working remotely?

The shift to remote and hybrid work has dramatically reshaped the professional landscape, affecting introverts and extroverts in distinctly different ways. This new work paradigm has created a unique set of challenges and opportunities for both personality types, fundamentally altering their productivity.

Introverts, who typically thrive in quiet, controlled environments, have found remote work to be a sanctuary away from the hustle and bustle of traditional office settings. The ability to work from home has provided them with a peaceful atmosphere that aligns well with their natural tendencies, allowing for increased focus and productivity. Introverts appreciate the reduced social pressure and the freedom to communicate on their own terms, whether through email, messaging apps, or scheduled video calls.

On the other hand, extroverts have faced significant challenges in adapting to remote work. The lack of in-person interaction and the absence of a dynamic office environment has left many extroverts feeling isolated and less motivated. Extroverts often draw energy from social interactions and collaborative environments, which are less readily available in a remote setting. This shift has led to decreased productivity and increased feelings of disconnection for many extroverts. Many report feeling disconnected from their teams and missing the spontaneous conversations that once punctuated their workday. As Sarah Martinez, a sales executive, shares, “I miss the energy of the office. Video calls just aren’t the same as stopping by someone’s desk for a quick chat.”

Enter the hybrid work model. Introverts may opt to work remotely more often, enjoying the solitude and ability to control their social interactions. Extroverts, in contrast, can return to the office, seeking out the face-to-face interactions and collaborative atmosphere they crave.

The transition to remote and hybrid work has also impacted communication styles. Introverts may find virtual meetings less overwhelming, as they can participate without the pressure of constant face-to-face interaction. Extroverts, however, might struggle with the limited non-verbal cues in virtual settings and the reduced opportunities for spontaneous conversations.

Balancing the benefits of remote work for introverts with the need for social interaction for extroverts has become a key challenge in creating effective and inclusive work environments.

Today, introverts are valued employees of many companies, which are looking for managers with soft skills. Published in 2013, the book Quiet (The Power of Discretion: The Power of Introverts in an Overly Talkative World), by the American Susan Cain, marks the beginning of the “silent revolution” of introverts. In this book, which remained on the US bestseller list for almost two years, she demonstrates, through surveys of psychologists, anthropologists and sociologists, the value of introverts, whose creativity fuels business, the arts and politics. Her TED talk has been viewed nearly 30 million times.

All this seemed pretty straightforward until Myers-Briggs discovered in a recent study, conducted by John Hackston, Head of Thought Leadership at The Myers-Briggs Company, that 82 per cent of extroverted workers would prefer a hybrid work model, with 15 per cent actually preferring full-time remote work. Self-described introverts, on the other hand — a whopping 74 per cent of them — said they wanted to be in the office at least part-time.

So, how does remote work impact introverts specifically? What advantages do they enjoy, and what hurdles must they overcome? And most importantly, how can they minimise the downsides to thrive in their professional and personal lives?

The Introvert’s Perspective: Opportunities

For many introverts, remote work has been a revelation. The elimination of open-office distractions and the ability to control their environment has led to increased job satisfaction. Without the constant buzz of office activity, introverts can focus on their tasks without the energy drain of constant social interaction.

For introverts, remote work offers undeniable perks.

1. A Distraction-Free Environment
   Without the constant chatter of colleagues or the need to participate in spontaneous discussions, introverts can focus on their tasks. This environment allows for heightened productivity and creativity, as introverts excel in settings where they can work uninterrupted.
2. Control Over Workspace and Schedule
   Being at home means having the freedom to design a workspace that feels comfortable and supportive. Introverts can customise their day to include moments of quiet reflection, aligning work rhythms with their natural energy cycles.
3. Reduced Pressure for Socialising
   Introverts often feel drained by excessive small talk or obligatory networking events. Gone are the days of forced small talk around the water cooler. Working remotely eliminates many of these stressors, enabling them to conserve energy for what truly matters.

These advantages make remote work appealing for introverts, but they don’t tell the whole story.

The Introvert’s Perspective: Challenges

While remote work initially feels like an introvert’s dream, it can also present unique challenges. It certainly isn’t without its pitfalls for introverts. The very aspects that make it appealing can also create unexpected difficulties: without the natural boundaries of a physical office, many introverts find themselves working longer hours, struggling to disconnect from work when it’s always within reach.

1. Blurred Boundaries Between Work and Life
   Without a clear division between the office and home, introverts may find themselves working longer hours, leading to fatigue. The sanctuary of home life can become overshadowed by work demands, disrupting the balance they need to thrive.
2. Limited Professional Visibility
   Introverts may unintentionally fade into the background in a remote setting, missing opportunities to showcase their contributions or build relationships with colleagues and leaders. The limited face-to-face interaction can lead to decreased visibility within their organisations, potentially impacting career advancement opportunities.
3. Isolation and Loneliness
   While introverts value solitude, they still require meaningful connections. The absence of regular face-to-face interaction can lead to emotional disconnection and feelings of being undervalued or unsupported.

These challenges can accumulate over time, leaving introverts feeling drained and even burnt out.

The Burnout Factor

One of the most overlooked risks for introverts in remote work is burnout. Paradoxically, the very environment that feels comfortable can contribute to their exhaustion. Without clear boundaries, introverts often overcompensate, working harder to ensure their contributions are recognised. Combined with a lack of social interaction, this can lead to feelings of isolation, stress, and diminished well-being. The constant need to be “on” for video calls, combined with the pressure to maintain visibility in a virtual environment, can drain introverts’ energy reserves more quickly than traditional office work.

This is where structured support can make all the difference. My course, ‘Building Resilience – a Roadmap from Burnout to Breakthrough during a Life Transition,’ is designed to help professionals— especially introverts—overcome these challenges. It offers practical tools to set boundaries, manage stress, and cultivate sustainable self-care practices. By increasing their resilience, introverts can not only prevent burnout but also thrive in their remote work environment.

Coping with the Challenges: Practical Tips for Introverts

To thrive in remote work environments, introverts can implement several key strategies:

Set Clear Work-Life Boundaries

• Designate a specific workspace to create physical separation from your personal life.
• Establish fixed working hours and commit to “clocking out” at the end of the day.

Schedule Regular Breaks

• Regular breaks throughout the day are essential for maintaining energy levels. These breaks should be scheduled rather than left to chance, ensuring they actually happen.
• Use these breaks to step outside, stretch, or take a short walk – this can help reset mental focus and prevent the fatigue that comes from extended screen time.

Stay Connected

• Schedule one-on-one virtual coffee chats with colleagues to maintain a sense of camaraderie.
• Participate in team meetings and contribute thoughtfully. These controlled interactions allow you to maintain visibility while managing your energy levels.

Leverage Technology

Technology can be a powerful ally in this environment.

Using productivity tools to automate routine tasks, manage notifications, and organise work can reduce mental clutter and preserve energy for more important activities.

• Experiment with apps like Slack or Microsoft Teams to maintain open communication without being overwhelmed.

Prioritise Self-Care

• Dedicate time to hobbies, exercise, and activities that nourish your mental health.
• Explore resources to gain deeper insights into managing stress and building lasting well-being.

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Conclusion: Thriving as an Introvert working (mostly) @Home

Remote work offers unique advantages for introverts, but success requires intentional strategy and self-awareness. By acknowledging both the benefits and challenges of this work style, introverts can create systems and habits that support their natural tendencies while protecting against potential pitfalls.

The key lies in leveraging introverted strengths – such as intense focus and thoughtful communication – while actively managing the risks of isolation and burnout. Resources like the Roadmap to Resilience course provide valuable support in this journey, offering structured approaches to maintaining well-being and professional effectiveness in a remote environment.

As the workplace continues to evolve, introverts have a unique opportunity to thrive in ways that weren’t always possible in traditional office settings. By embracing their natural tendencies while staying mindful of potential challenges, introverts can create a sustainable and rewarding remote work experience that supports both their professional growth and personal well-being.

Dr Margaretha Montagu – MBChB, MRCGP, NLP Master Pract cert, Transformational Life Coach dip, Counselling cert, Med Hyp Dip and EAGALA cert